HSMApp

FOR THE PEOPLE BEHIND EVERY STORE

Your standards.
In every store.

Retail health & safety that keeps pace with your business.

Bring weekly checks, monthly checks, toolbox talks, messages and shared files into one familiar place. Add recurring compliance and competent advice when your business needs them.

Let’s talk about your stores Explore the app

For heads of operations, retail rollout teams
and the people they rely on.

Colleagues discussing plans together around a meeting table
More connected stores.A clearer picture for your people.
RETAIL SAFETY. CONNECTED.

Built on real
retail experience.

Backed by retail H&S consultants
Field-used by multi-site brands*
*Read the French Connection feedback

START WITH THE WORK YOU NEED TO SIMPLIFY

The everyday rhythm.
The longer-term follow-up.

Different kinds of safety work need different tools. Choose the everyday essentials on their own, or bring both together with compliance.

IN EVERY PACKAGE

Everyday store safety

Help teams build a consistent routine and keep head office in touch with what is happening.

  • Weekly checks
  • Monthly checks
  • Toolbox talks
  • Messaging centre
  • Shared files & guidance
See the everyday tools

IN COMPLIANCE CORE + COMPLETE + ADVICE

Recurring compliance

Keep scheduled checks, service visits and unfinished work connected beyond the day a contractor calls.

  • Due dates & schedules
  • Certificates & evidence
  • Follow-up actions
  • Review & closure
See the compliance suite
A smiling shop assistant helping a customer at a boutique counterBEHIND A GOOD DAY IN STORE

MAKE ROOM FOR THE WORK THAT MATTERS

Let your people
focus on people.

Your managers have customers to help, teams to lead and a store to run.

Make weekly and monthly checks a familiar routine. Keep toolbox talks, messages and shared files close at hand, so teams can get on with the work instead of hunting for the right form.

A recognisable daily routine The right guidance, easier to find A clearer handover between teams
Make store life simpler

TOUR 01 / THE EVERYDAY TOOLS

Store Essentials

A consistent routine.
A more connected team.

Walk through weekly checks, monthly checks, toolbox talks, messages, guidance and store history. Included in every package.

01 / WEEKLY CHECK RECORD

Make the weekly routine easy to review.

See the daily initials and safety answers behind a store’s weekly return, with the reporting period attached to the record.

  1. Start with the weekCheck the period and store before reviewing the daily initials.
  2. Read beyond completionOpen the safety answers and call-point notes before deciding whether a follow-up is needed.
A better-informed conversation with the store.
HSMApp Weekly check record
Weekly check record: A completed weekly declaration for the fictional Bristol store, using demonstration answers. Explore screenshot
A completed weekly declaration for the fictional Bristol store, using demonstration answers.

02 / MONTHLY CHECK RECORD

Keep the wider monthly review in view.

Monthly checks have their own record, so the bigger review does not get lost among the day-to-day returns.

  1. Confirm the reporting monthThe record keeps the month, store and staff member together.
  2. Review the specific answersSee checks such as fixtures, emergency lights, ladders and first-aid supplies in one place.
Less searching when it is time for a store review.
HSMApp Monthly check record
Monthly check record: July 2026 demonstration answers. The checklist shown is an app example, not advice on required checks. Explore screenshot
July 2026 demonstration answers. The checklist shown is an app example, not advice on required checks.

03 / TOOLBOX-TALK STATUS

Make the team briefing part of the routine.

Compare the selected month’s toolbox-talk records across stores and see where a conversation or reminder is still needed.

  1. Choose the reporting monthKeep the discussion focused on the same period across the estate.
  2. Follow up selectivelyOpen a recorded return or use the reminder controls for stores still to submit.
Know where to prompt, without chasing every store.
HSMApp Toolbox-talk status
Toolbox-talk status: Fictional September reporting fixtures illustrate recorded and missing returns. No reminders were sent for this capture. Explore screenshot
Fictional September reporting fixtures illustrate recorded and missing returns. No reminders were sent for this capture.

04 / MESSAGE ACKNOWLEDGEMENT DETAIL

Know who still needs the message.

Share an important update, then see which stores have acknowledged it and which have not. Follow up with the right teams instead of sending another message to everyone.

  1. Read the update in contextKeep the subject, message and sent date with the acknowledgement record.
  2. Find the missing acknowledgementsUse the recipient status to focus your follow-up on the right stores.
Targeted follow-up, with a visible record.
HSMApp Message acknowledgement detail
Message acknowledgement detail: A demonstration fire-safety briefing, with acknowledged and pending recipients. Explore screenshot
A demonstration fire-safety briefing, with acknowledged and pending recipients.

05 / GUIDANCE LIBRARY

Give teams a familiar place to find guidance.

Bring reference PDFs and useful links into the documents and media workspace, so teams have a shared starting point.

  1. Find the relevant resourceBrowse the guidance library rather than searching through old email attachments.
  2. Open the sourceDownload the PDF or follow the reference link when the team needs the detail.
A clearer handover when people or shifts change.
HSMApp Guidance library
Guidance library: Demonstration PDF and reference-link entries in the guidance library. This screen does not show a client document. Explore screenshot
Demonstration PDF and reference-link entries in the guidance library. This screen does not show a client document.

06 / STORE REPORTING HISTORY

See the pattern. Not just the latest tick.

Open a store’s weekly, monthly and toolbox-talk history. Recognise consistent routines and spot the gaps that deserve a conversation.

  1. Look across reporting periodsReview weekly, monthly and toolbox-talk completion together.
  2. Spot the patternUse gaps and consistent returns to prepare a more useful area visit.
Better-prepared area visits and store reviews.
HSMApp Store reporting history
Store reporting history: Completed, outstanding and in-progress periods for a fictional Bristol store. Explore screenshot
Completed, outstanding and in-progress periods for a fictional Bristol store.

Demonstration data · Screens are not client results

Captured in an administrator demo workspace. Available tools depend on your package and role.

Talk about Store Essentials

TOUR 02 / ADD RECURRING COMPLIANCE

Compliance Core

From the due date
to the detail behind it.

Add schedules, service records and review follow-up to everything in Store Essentials. These tools are included in Compliance Core and Complete + Advice.

01 / RECURRING COMPLIANCE REGISTER

Find the next action behind the due date.

See overdue, current and unscheduled checks alongside the latest record state. Open the record to understand what happened and what still needs attention.

  1. Scan the next due dateDistinguish current, overdue and not-yet-scheduled checks.
  2. Open the record behind the statusRead the latest submission state before deciding what needs attention.
Less searching for the detail behind a status.
HSMApp Recurring compliance register
Recurring compliance register: Demo schedules, not recommended inspection intervals or evidence of a client’s performance. Explore screenshot
Demo schedules, not recommended inspection intervals or evidence of a client’s performance.

02 / SERVICE DETAILS & REFERENCES

Keep the facts behind the service together.

Review who did the work, when it happened, the reported outcome and the certificate reference without piecing together separate conversations.

  1. Check the service detailsThe record identifies the contractor, service date and reported outcome.
  2. Check what supports the recordReview the reference and attachment area. This demo has a reference but no uploaded file.
Less searching when someone asks what was done.
HSMApp Service details & references
Service details & references: Fictional contractor and certificate reference. No certificate is attached to this demonstration record. Explore screenshot
Fictional contractor and certificate reference. No certificate is attached to this demonstration record.

03 / CHANGES REQUESTED

Make the next step clear when something is missing.

A recorded visit does not have to mean the review is complete. Keep the reviewer’s feedback visible beside the submission and its current status.

  1. Read the reviewer’s noteSee the specific information that needs to be added or confirmed.
  2. Return with the missing detailThe record points back to the changes needed before it goes through review again.
A clearer handover between the store and head office.
HSMApp Changes requested
Changes requested: A fictional Bristol record with changes requested. The screen was captured read-only; no review decision was changed. Explore screenshot
A fictional Bristol record with changes requested. The screen was captured read-only; no review decision was changed.

04 / ANSWERS & AUDIT HISTORY

Keep the context when the conversation moves on.

The answers and review history stay with the record, giving the next person a starting point that does not depend on who remembers the last call.

  1. Review the recorded answersUnderstand the event and its reported outcome in the same record.
  2. Follow the review trailSee who submitted the record and who requested changes, with dates alongside.
A more useful record for handovers and later reviews.
HSMApp Answers & audit history
Answers & audit history: Demonstration answers and review events, not proof of legal compliance or a client’s performance. Explore screenshot
Demonstration answers and review events, not proof of legal compliance or a client’s performance.

Demonstration data · Screens are not client results

Captured in an administrator demo workspace. Available tools depend on your package and role.

Talk about Compliance Core

WHEN YOU ALSO NEED RECURRING COMPLIANCE

A completed visit.
An open action.
A clear distinction.

Included in Compliance Core and Complete + Advice.

Missing certificates. Remedial work. Return visits. These are the details that need to stay visible.

Give outstanding work an owner and a deadline. Apply the review controls your business needs, and keep the history with the original record.

Take a closer look at compliance

FROM THE SHOP FLOOR

FRENCH
CONNECTION

Feedback on the earlier HSM App

“It’s a really simple, user-friendly app that is easily adaptable to the needs of our business”

K. Sellen Head of Retail Operations, French Connection

Two women discussing clothing in a retail store, with a tablet in handDESIGNED AROUND THE REALITY OF RETAIL

SOFTWARE, WITH PEOPLE BEHIND IT

A rollout partner.
Not just a login.

You don’t need another system to work out on your own.

HSMApp is backed by Health & Safety Mentor’s hands-on retail consultants. We start with your estate and your existing process, then agree the setup and support that make sense for your brand.

See how we get you started

Use your own H&S team, or choose Complete + Advice for competent advice alongside the software.

THREE PACKAGES. A CLEAR STARTING POINT.

Choose what helps
your stores work better.

Every base package covers up to 15 stores. Choose larger-estate options for 30, 50 or 100+ stores, with add-ons quoted separately.

THE EVERYDAY TOOLS

Store Essentials

Make good routines easier to repeat.

  • Checks, toolbox talks, messages and files

Recurring compliance is not included.

Base package: up to 15 stores

Explore this package

OUR CORE OFFERING

Compliance Core

Connect the routine with the follow-through.

  • Everyday tools + recurring compliance

Competent advice is not included.

Base package: up to 15 stores

Explore this package

SOFTWARE + COMPETENT ADVICE

Complete + Advice

Bring the tools and the expertise together.

  • Everyday tools + compliance + competent advice

Advice and service arrangements are agreed in your proposal.

Base package: up to 15 stores

Explore this package
Everyday tools, compliance, or the full offering with competent advice?Compare packages & store options

A HUMAN CONVERSATION. A PRACTICAL NEXT STEP.

What would a clearer picture
mean for your stores?

Tell us where the chasing starts. We’ll talk through the fit, or show you the app around a real challenge from your business.

Let’s have a chat