HSMApp

THREE WAYS TO BRING YOUR STORES TOGETHER

The right tools.
The right level of support.

Start with everyday store safety, bring compliance into the same workspace, or add competent advice. Choose the package that fits your responsibilities, then the store-count option that fits your estate.

Every base package covers up to 15 stores. Larger-estate options and add-ons are quoted separately.

THE EVERYDAY TOOLS

Store Essentials

Make good routines easier to repeat.

For brands that want consistent store checks, connected teams and a shared home for guidance, without the compliance module.

  • Weekly and monthly checks
  • Toolbox talks
  • Messaging centre and acknowledgements
  • Shared files, documents and media

Recurring compliance is not included.

Base package: up to 15 stores

Talk about Store Essentials

OUR CORE OFFERING

Compliance Core

Connect the routine with the follow-through.

For brands that also need to keep servicing, certificates, due dates and outstanding work in view across their stores.

  • Everything in Store Essentials
  • Recurring compliance checks and schedules
  • Evidence and certificate records
  • Follow-up actions and review workflows

Competent advice is not included.

Base package: up to 15 stores

Talk about Compliance Core

SOFTWARE + COMPETENT ADVICE

Complete + Advice

Bring the tools and the expertise together.

For brands that want the full software offering alongside competent retail health & safety advice from Health & Safety Mentor.

  • Everything in Compliance Core
  • Competent retail H&S advice
  • Advice scope agreed for your business

Advice and service arrangements are agreed in your proposal.

Base package: up to 15 stores

Talk about Complete + Advice

Let’s talk through the fit before the price. We’ll prepare a quote for your chosen package, store count and any agreed add-ons. There is no online checkout or commitment to get started.

TOUR 01 / THE EVERYDAY TOOLS

Store Essentials

A consistent routine.
A more connected team.

Walk through weekly checks, monthly checks, toolbox talks, messages, guidance and store history. Included in every package.

01 / WEEKLY CHECK RECORD

Make the weekly routine easy to review.

See the daily initials and safety answers behind a store’s weekly return, with the reporting period attached to the record.

  1. Start with the weekCheck the period and store before reviewing the daily initials.
  2. Read beyond completionOpen the safety answers and call-point notes before deciding whether a follow-up is needed.
A better-informed conversation with the store.
HSMApp Weekly check record
Weekly check record: A completed weekly declaration for the fictional Bristol store, using demonstration answers. Explore screenshot
A completed weekly declaration for the fictional Bristol store, using demonstration answers.

02 / MONTHLY CHECK RECORD

Keep the wider monthly review in view.

Monthly checks have their own record, so the bigger review does not get lost among the day-to-day returns.

  1. Confirm the reporting monthThe record keeps the month, store and staff member together.
  2. Review the specific answersSee checks such as fixtures, emergency lights, ladders and first-aid supplies in one place.
Less searching when it is time for a store review.
HSMApp Monthly check record
Monthly check record: July 2026 demonstration answers. The checklist shown is an app example, not advice on required checks. Explore screenshot
July 2026 demonstration answers. The checklist shown is an app example, not advice on required checks.

03 / TOOLBOX-TALK STATUS

Make the team briefing part of the routine.

Compare the selected month’s toolbox-talk records across stores and see where a conversation or reminder is still needed.

  1. Choose the reporting monthKeep the discussion focused on the same period across the estate.
  2. Follow up selectivelyOpen a recorded return or use the reminder controls for stores still to submit.
Know where to prompt, without chasing every store.
HSMApp Toolbox-talk status
Toolbox-talk status: Fictional September reporting fixtures illustrate recorded and missing returns. No reminders were sent for this capture. Explore screenshot
Fictional September reporting fixtures illustrate recorded and missing returns. No reminders were sent for this capture.

04 / MESSAGE ACKNOWLEDGEMENT DETAIL

Know who still needs the message.

Share an important update, then see which stores have acknowledged it and which have not. Follow up with the right teams instead of sending another message to everyone.

  1. Read the update in contextKeep the subject, message and sent date with the acknowledgement record.
  2. Find the missing acknowledgementsUse the recipient status to focus your follow-up on the right stores.
Targeted follow-up, with a visible record.
HSMApp Message acknowledgement detail
Message acknowledgement detail: A demonstration fire-safety briefing, with acknowledged and pending recipients. Explore screenshot
A demonstration fire-safety briefing, with acknowledged and pending recipients.

05 / GUIDANCE LIBRARY

Give teams a familiar place to find guidance.

Bring reference PDFs and useful links into the documents and media workspace, so teams have a shared starting point.

  1. Find the relevant resourceBrowse the guidance library rather than searching through old email attachments.
  2. Open the sourceDownload the PDF or follow the reference link when the team needs the detail.
A clearer handover when people or shifts change.
HSMApp Guidance library
Guidance library: Demonstration PDF and reference-link entries in the guidance library. This screen does not show a client document. Explore screenshot
Demonstration PDF and reference-link entries in the guidance library. This screen does not show a client document.

06 / STORE REPORTING HISTORY

See the pattern. Not just the latest tick.

Open a store’s weekly, monthly and toolbox-talk history. Recognise consistent routines and spot the gaps that deserve a conversation.

  1. Look across reporting periodsReview weekly, monthly and toolbox-talk completion together.
  2. Spot the patternUse gaps and consistent returns to prepare a more useful area visit.
Better-prepared area visits and store reviews.
HSMApp Store reporting history
Store reporting history: Completed, outstanding and in-progress periods for a fictional Bristol store. Explore screenshot
Completed, outstanding and in-progress periods for a fictional Bristol store.

Demonstration data · Screens are not client results

Captured in an administrator demo workspace. Available tools depend on your package and role.

Talk about Store Essentials

TOUR 02 / ADD RECURRING COMPLIANCE

Compliance Core

From the due date
to the detail behind it.

Add schedules, service records and review follow-up to everything in Store Essentials. These tools are included in Compliance Core and Complete + Advice.

01 / RECURRING COMPLIANCE REGISTER

Find the next action behind the due date.

See overdue, current and unscheduled checks alongside the latest record state. Open the record to understand what happened and what still needs attention.

  1. Scan the next due dateDistinguish current, overdue and not-yet-scheduled checks.
  2. Open the record behind the statusRead the latest submission state before deciding what needs attention.
Less searching for the detail behind a status.
HSMApp Recurring compliance register
Recurring compliance register: Demo schedules, not recommended inspection intervals or evidence of a client’s performance. Explore screenshot
Demo schedules, not recommended inspection intervals or evidence of a client’s performance.

02 / SERVICE DETAILS & REFERENCES

Keep the facts behind the service together.

Review who did the work, when it happened, the reported outcome and the certificate reference without piecing together separate conversations.

  1. Check the service detailsThe record identifies the contractor, service date and reported outcome.
  2. Check what supports the recordReview the reference and attachment area. This demo has a reference but no uploaded file.
Less searching when someone asks what was done.
HSMApp Service details & references
Service details & references: Fictional contractor and certificate reference. No certificate is attached to this demonstration record. Explore screenshot
Fictional contractor and certificate reference. No certificate is attached to this demonstration record.

03 / CHANGES REQUESTED

Make the next step clear when something is missing.

A recorded visit does not have to mean the review is complete. Keep the reviewer’s feedback visible beside the submission and its current status.

  1. Read the reviewer’s noteSee the specific information that needs to be added or confirmed.
  2. Return with the missing detailThe record points back to the changes needed before it goes through review again.
A clearer handover between the store and head office.
HSMApp Changes requested
Changes requested: A fictional Bristol record with changes requested. The screen was captured read-only; no review decision was changed. Explore screenshot
A fictional Bristol record with changes requested. The screen was captured read-only; no review decision was changed.

04 / ANSWERS & AUDIT HISTORY

Keep the context when the conversation moves on.

The answers and review history stay with the record, giving the next person a starting point that does not depend on who remembers the last call.

  1. Review the recorded answersUnderstand the event and its reported outcome in the same record.
  2. Follow the review trailSee who submitted the record and who requested changes, with dates alongside.
A more useful record for handovers and later reviews.
HSMApp Answers & audit history
Answers & audit history: Demonstration answers and review events, not proof of legal compliance or a client’s performance. Explore screenshot
Demonstration answers and review events, not proof of legal compliance or a client’s performance.

Demonstration data · Screens are not client results

Captured in an administrator demo workspace. Available tools depend on your package and role.

Talk about Compliance Core

YOUR PACKAGE. YOUR STORE ESTATE.

Room for the stores
you’re responsible for.

Choose your software and support first. Then tell us how many stores you need to cover.

BASE PACKAGE

Up to 15 stores

The starting store allowance for each of the three packages.

LARGER-ESTATE OPTION

30 stores

A separately priced store-count add-on.

LARGER-ESTATE OPTION

50 stores

A separately priced store-count add-on.

LARGER ESTATES

100+ stores

Talk through your estate and rollout for a tailored quote.

Between these sizes, planning new openings, or need additional support? We’ll confirm the right allowance and any add-ons in your proposal.

Talk through your options

WHAT’S THE DIFFERENCE?

Two kinds of work.
One connected approach.

Everyday store safety

Weekly checks, monthly checks and toolbox talks create a consistent routine. Messages and shared files help teams know what to do and where to find guidance. These tools are included in every package.

See the everyday tools

Recurring compliance

Servicing and inspections need schedules, evidence and follow-through. Compliance Core and Complete + Advice add the register and workflows for keeping that work connected.

Explore compliance

BEFORE YOU CHOOSE

A little clarity.
No hard sell.

Can we use HSMApp without the compliance module?

Yes. Store Essentials includes weekly and monthly checks, toolbox talks, the messaging centre and shared files, documents and media. It does not include the recurring compliance module.

We already have competent H&S advisers. Which option fits?

Store Essentials or Compliance Core can support your own team. Choose based on whether you need recurring compliance as well as the everyday tools. Your advisers retain responsibility for the advice and decisions.

What does competent advice include?

Complete + Advice adds competent retail H&S advice from Health & Safety Mentor to the full software offering. We agree the scope, responsibilities and service arrangements with you before you commit.

How do the store-count add-ons work?

Each base package covers up to 15 stores. We also offer separately priced options for 30 stores, 50 stores and estates of 100 or more. Tell us your current estate and planned openings so we can confirm the appropriate allowance.

What other add-ons are available?

Tell us what you need beyond the base package. We’ll discuss available add-ons and confirm their scope and separate pricing in your proposal, rather than assume you need them.

A HUMAN CONVERSATION. A PRACTICAL NEXT STEP.

Which option would make
your working week easier?

Tell us about your stores and the work you want to simplify. We’ll help you compare the packages and put together a clear quote.

Let’s have a chat